Tech Talk - Filter Replacements
One of the more common calls our Technical Services Department receives starts something like: "I think I was sent the wrong filter!"
IonWays ionizers are sent with standard blue-gray colored filters.These are much different from the New and Improved Sediment filter and BioStone Plus replacement filters, which are an environmentally friendly, unpigmented filter, and a tad bit bigger. We've made a lot of improvements to these filters, especially the Biostone Plus, which is now designed not only for the reduction of chlorine and disinfectant chemicals, but also for chloramines and heavy metals!
Installing these filters is quite a simple process:
Step One: Open appropriate filter door. Filter 1 (left side)-Sediment Filter, Filter 2(right side)-Biostone Filter.
Step Two: Press straight down on top of the filter to release it from the top housing. Once it's clear, you can lean the filter out and away from the machine to remove.
Step Three:
Athena/Delphi replacement: Remove filter cup from ionizer (sometimes the cup will come out attached to the filter). Install the new filter along with the enclosed, modified filter stand by inserting into ionizer. For easy installation, we recommend you insert the modified filter stand into the bottom of the filter first and then insert the entire filter unit into your ionizer. Note: The filter stand is only necessary for ionizers sold before August 2009.
Isis replacement: Install the new filter by inserting into ionizer. Note: The Isis does not require the modified filter stand for installation, so it should be removed from the filter prior to installation. Once the filter is placed, spin/rotate it a few times in each direction to ensure a good seal on the O-rings.
Step Five: Turn on water and allow it to flow through the ionizer for a couple of minutes. This will purge out any carbon dust or mineral particles commonly found in all new filters. This step is recommended for all new filters.
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